How work gets done with UNOY.
See how your AI workforce handles tasks, uses your knowledge and requests the decisions it needs. You choose who shapes the workforce and who runs the work.
This page explains how your workforce works, how a task is handled and which approach fits your work.
Core formula
Shape it yourself. Have it adapted. Have it done.
Three approaches
Which fits you?
Service
Have it done · agreed work completed
CoBuild
Have it adapted · your team runs it
Self
Shape it yourself · with AI
02
Quick Orientation
What would you like to achieve with UNOY?
Run work yourself, have your workforce adapted or hand over a defined process as a service. Find the explanation and requirements for your starting point.
01 · Architecture
UNOY OS · v3
How does your AI workforce work?
The architecture behind every matter: layers, COIA, and governance at a glance.
02 · Pipeline
How does work flow through UNOY?
How you build a setup and run a matter through UNOY. Memory and learning loop included.
03 · Builder
Workflow Designer
How do you build with UNOY?
From idea to productive workflow: data, skills, COIA functions, releases.
04 · Knowledge Base
21 building blocks
Which building blocks are available?
All building blocks in detail: platform, workflows, nodes, skills, API, roles.
Prefer not to build yourself?
UNOY Service: hand over defined work, UNOY handles it →03
Persona Router
Which work would you like to improve?
Service providers want to handle more client work using their expertise. Businesses want to reduce their team’s workload. Chambers and associations want to make knowledge available through guided advice. Start with your task.
P1 · SME CEO
"How do I get recurring work off my desk without launching an AI project?"
SME CEO.
No AI department, but recurring work: proposals, inquiries, documents, reviews.
P2 · Legal / GC
"Who is liable? Who reviews? Will this hold up before oversight?"
Legal Department / GC.
Playbooks, approvals and traceable work. Legal services by Skribe attorneys where agreed.
P3 · CEO / COO
"What does a matter cost? What does a pilot cost us?"
CEO / COO.
Cost structure, turnaround times, vendor dependency. Scope, effort and price are set out in the offer.
P4 · IT & Governance
"Who used AI, in what way, with which approval?"
IT & Governance.
Controlled architecture, an overview of AI use, approvals and monitoring.
P5 · Chamber / Association
"Does this scale to 100k members?"
Chambers & Associations.
Make expert knowledge available to many members as digital guidance.
P6 · Claims / Insurance
"Can this handle high volumes – including the edge cases?"
Claims & Insurance.
Many cases, clear rules, AI within a framework with mandatory review.
Coming from IT or Governance? Architecture, certificates, AI providers and API documentation in a dedicated hub → IT Governance & Security
04
Three approaches
Shape it yourself. Have it adapted. Have it done.
Self: use prepared capabilities and shape your workforce with AI. CoBuild: UNOY adapts it; your team runs it. Service: UNOY handles the agreed work through to completion. You can start with one model and switch later.
Approach 01 · Service
Assess your use case
Have it done.
UNOY handles the agreed work through to completion. Moving to CoBuild or Self later remains possible.
Approach 02 · CoBuild
Joint start
UNOY + your team
Set up to fit
Have it adapted.
UNOY sets up your workforce to fit your rules and systems; your team runs the ongoing work.
Approach 03 · Self
Build-Workspace
Shape it yourself.
You use prepared capabilities and shape your workforce with AI. The domain logic comes from you.
The UNOY journey
You do not have to start with software. You can start with a result, and take over the system later.
04.01
COO / CFO Perspective
Know the scope, effort and price.
With Self and CoBuild, you use the workspace to run your work. With Service, you buy a defined deliverable. Setup, ongoing use and your required contribution are specified in the offer.
Timeframe
The timeframe to first use is agreed for your task.
Vendor risk
Data processing, responsibilities and records are documented for your deployment.
Costs
Scope and price are set out in the offer; changes are agreed in advance.
In-house AI implementation
Project with your own build-out
- × Software selection, licensing costs, consulting
- × Team build-out or external developers
- × Training, change management
- × Own governance, own audit trails
- × Timeframe and vendor risk stay with you
UNOY Service
Defined deliverable
- ✓ Define the matter, hand over real cases
- ✓ Output with professional sign-off
- ✓ Traceable work
- ✓ Required systems connected as agreed
- ✓ Timeframe and price set out in the offer
“Hiring more people isn't sustainable." – Our answer: hand over defined work as a service or use your own workforce.
A COO’s question · The UNOY answer
06
Topic clusters
Still have questions? Go deeper.
Four topic clusters, depending on your question. If you prefer not to shape it yourself, you will find the direct path to the Service below.
Cluster 01 · Market
Where UNOY fits
Category & market.
Where UNOY sits alongside chat assistants, copilots and workflow tools.
Cluster 02 · Work model
How work flows through UNOY
Work model.
From setup to delivery: pipeline, memory architecture, and controlled learning loop.
Cluster 03 · Development
Build yourself with UNOY
Development.
Workflow designer, skills, databases, COIA functions, all building blocks for self-build.
Cluster 04 · Governance
Governance and records
Governance.
Audit trail, roles, EU data residency, DPA. The topics that steering committees and oversight bodies examine first.
Cluster 05 · Service
If you prefer not to build yourself: Assess your use case.
Define the task · scope and price in the offer · legal services where agreed · moving to Self or CoBuild possible.
07
Comparison
Which solution fits your work?
Compare available capabilities, setup effort, integrations and responsibilities. What matters is whether the solution completes your task with an acceptable total effort.
Comparison 01 · Chat assistant
Chat assistant.
A chat assistant answers questions. A workforce handles agreed tasks with rules, approvals and documented steps.
Comparison 02 · Copilot
Personal copilot.
A copilot supports individual users. UNOY organises work across roles, processes and approvals.
Comparison 03 · Workflow automation
Classic workflow automation.
Classic automation follows rules. UNOY combines rules with AI, skills and knowledge.
Comparison 04 · Outsourcing
Classic outsourcing.
With classic outsourcing, the work stays with the provider. With UNOY Service, processing steps remain traceable and moving to CoBuild or Self is possible.
Detailed comparisons: eight providers in the comparison hub, ChatGPT, Claude, Copilot, Bryter, Harvey, Legora, Libra, Noxtua → All comparisons in detail 8 Wettbewerber im Comparisonshub, ChatGPT, Claude, Copilot, Bryter, Harvey, Legora, Libra, Noxtua → Alle Comparisone im Detail
§ 08 · Next step
Which matter should run?
Bring us a recurring task: an inquiry, a contract, a review, a claim, a report, a file or a member service. Together we clarify whether Self, CoBuild or Service fits.
Shape it yourself · Have it adapted · Have it done