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UNOY Advisor · For chambers, associations and institutions

Help more people with your expertise.

UNOY Advisor turns the expertise of chambers and associations into guided advice. Members get relevant answers and next steps. Your experts define the content, rules and handling of special cases.

Advisory guides, self-assessments, application workflows and member services are configured for the agreed use case, with source references and clear responsibilities.

Explore the right service → Prefer to have it done? Service
Have it done · Have it tailored · Shape it yourself
WKO member services and workflows in one system
Have it done · Have it tailored · Shape it yourself

Chambers and associations hold expert knowledge their members need constantly. But handling every request individually does not scale.

§ 03 · What UNOY Delivers

Guided advice to your professional standards.

You contribute knowledge and requirements. We configure UNOY Advisor for the agreed use case and train your team. Authorised experts maintain the content and approved rules.

Possible services include guided advice, self-assessments, application preparation and sector-specific information. Scope and availability are agreed for each offer.

Entry point · every member inquiry goes through here

01

Advisory

Wie ... ?Answer · verifiedSource · §

Advisory Guide.

Advisory guides answer questions based on approved sources.

02

Assessments

Frage 1 · okFrage 2 · okFrage 3 · offen

Assessments.

Self-assessments classify the details provided and show next steps.

03

Application Workflows

1234Application → Review → Approval

Application Workflows.

Application workflows collect the information required.

04

Member Self-Service

Senden

Member Self-Service.

Member services refer to the right contact person or result.

05

Sector-Specific Tools

Sector-Specific Tools.

Sector-specific applications take the relevant rules into account.

06

Traceable Information

Lauf #245114:32Skill v3 · Modell14:30Approval · Role14:29

Traceable Information.

Results refer to their professional basis.

Proof: WKO uses this to operate 8 services for its member businesses (around 600,000 businesses within reach). View WKO case

Proof · WKO

WKO: Make expertise useful for member businesses.

WKO uses UNOY for digital advisory services and self-assessments. Members can describe their situation in a structured way and receive relevant information, making expertise easier to access in everyday advisory work.

600.000

Member Businesses

9 + 90

Federal States + Trade Associations

CoBuild

Approach

§ 06 · Member Service Architecture

Support members with relevant information.

A guided advisor brings together member access, relevant content and maintained expertise. Members receive relevant information; your experts remain responsible for content and special cases.

01 · The right access

Members use the intended sign-in route, for example WKIS-SSO or your own identity provider.

02 · Relevant content

Approved rules provide content appropriate to the member, for example by sector or region.

03 · Maintained knowledge

Responsible people review updates before publication.

04 · Understandable answers

The result, the basis used and any participation required remain visible.

Proof: WKO Austria · 600,000 businesses across 9 federal states and 90 trade associations

§ 08 · Next Step

What knowledge do you want to make accessible?

Bring a recurring advisory need. We discuss content, setup and the role of your experts.

Explore the right service → Discuss your starting point → Explore Self →

Have it done · Have it tailored · Shape it yourself