Skribe — Law. ERLEDIGT. | FairPlane — Claim. ERLEDIGT. | UNOY — Work. ERLEDIGT.
Service · Completed work

Hand over work. Receive the result.

Give UNOY a defined task or case. We handle processing, follow-up and rework through to the agreed completion. Scope, price and required decisions are agreed in advance. You receive the result and its supporting evidence.

For legal, claims, compliance, insurance, chambers, institutions, and regulated back-office processes.

Discuss your task → See service examples
Service · Responsible specialists · Evidence
Handover to UNOY Service: matter is handed over for processing
Per matter or flat fee · 24/7 intake & preprocessing · Professional sign-off as agreed

Service at a glance

No additional tool. Completed work.
One matter. One result. One invoice.

§ 02 · Why Service

Gain capacity by getting work done.

You provide the task and the required details. We agree the result and take on the ongoing processing. Your team makes the decisions that remain with you under the engagement.

UNOY Service starts with a matter, not a tool. We define intake, rules, data sources, approvals, result and price. Then you hand over real tasks.

Classic AI path · Tool, pilot, training.

Select software, start pilot, train the team, build governance, assure quality yourself, ROI after months if at all. Experienced staff are scarce on the market.

UNOY Service · Per matter.

Define the matter, hand over real cases, receive the result, arrange professional approvals, pay per matter or as a flat fee.

UNOY Service supports your team where matters are processed externally today or left undone.

§ 03 · Matter

Clear task. Verifiable completion.

A matter starts with defined details and ends with an agreed service. That can be a fully prepared file, a processed claim or a documented completion.

UNOY Service is particularly suited when volume, repetition and accountability come together.

Queue running

All matters · Billed per matter

§ 3b · Status & Handover

Your work stays in view.

You hand over a matter and can always see where it stands and what happens next.

01 · Intake confirmed

You receive a confirmation and the agreed next steps.

02 · In progress

You see the status and which details or decisions are missing.

03 · Completed

You receive the agreed result and its evidence.

§ 06 · System Integration

Fitted to the way you work.

We align intake and result handover with your existing tools. Which systems are connected and which access is needed is part of the agreed scope.

Email & Office

Outlook, MS 365, Google Workspace

Legal Practice Systems

Advocat, WinCause, RA-Micro

DMS & CLM

SharePoint, iManage, DocuSign, NetDocuments

ERP & Data

SAP, Salesforce, REST-API, SFTP

Examples from customer projects: Stenzel · Advocat · Esterer · WinCause · BBMRI · REDCap + MS 365

§ 2b · Foundation

A shared foundation carries the work.

UNOY combines AI with executable workflows, knowledge and tools. The workforce processes the matter within the defined rules and permissions. Relevant results and decisions are documented.

Matter Definition

Request Processing

1 Check intake Required
2 Load source Knowledge
3 Set required field Role
4 Obtain approval Audit

Workflow as definition

Every matter is defined before it begins.

Steps, required fields, sources and approvals are defined in the workflow.

Shared responsibility

AI ↔ Workflow

AI

Classify
Draft
Reason

Workflow

Mandatory checks
Audit trail
Handover

AI within guardrails

AI handles the language part. Workflows handle the rest.

Language is AI's task. Logic, role, and audit trail are the workflow's task. UNOY keeps both layers separate and cleanly coupled.

The UNOY formula

AI and defined processes work together. That keeps the processing traceable.

More on how it works →

§ 04 · Processing and decisions

Take on the processing. Obtain decisions where needed.

The workforce prepares facts, documents and next steps. Responsible specialists review and decide where required. Legal services are provided by Skribe Rechtsanwälte where they form part of the engagement.

Processing · What the workforce prepares.

Structure documents, perform OCR and data extraction, classify intakes, check completeness, reconcile rules and playbooks, create drafts, prepare redlines/briefs/notices/responses, generate audit trail, flag deviations.

Decisions · What specialists take on.

Legal or professional interpretation, assessment of edge cases, review of high-risk outputs, approval of critical results, sign-off or professional responsibility, escalation in exceptional cases, final decision when rules are insufficient.

AI does not do everything. AI makes recurring work faster, more structured, and more auditable. Accountability stays where it belongs.

§ 05 · What we deliver

Three areas. One service.

Three areas in which UNOY takes on agreed matters. Which services are included is defined by the respective offer.

Category 01 · Legal & Contract

Contract → Redline

! Clause §4.2 · Liability
? GDPR Art. 28
✓ Completeness
Apply 12 suggestions

Documents & specialist matters.

Review documents, prepare drafts and decisions, follow up on steps. Legal approvals are provided by Skribe Rechtsanwälte where they form part of the engagement.

Category 02 · Claims & Case

Claim · Matter #2847

€ 600

Passenger rights · EU 261/2004

✓ Claim reviewed
Example: FairPlane

Claims & cases.

Claim Workforce processes agreed case types for companies: assess claims, request evidence, prepare letters and see the matter through to the agreed completion.

Category 03 · Institutional

Q → A with source

Data processing with US sub-processor?

Permissible under Art. 28 GDPR + ECJ Schrems II only with standard contractual clauses.
Source: GDPR Art. 28 · Example: WKO

Requests & compliance.

Handle recurring requests according to defined requirements: information, data protection reviews, reports and action plans.

Which services are included is defined by the respective offer.

Discuss your task →

§ 06 · Four steps

Four steps. One agreed result.

From the task to the agreed completion. The responsible people make the required decisions.

01
TaskHand over
02
ProcessingWorkforce at work
03
DecisionObtain approval
04
ResultHand over completion
Handover · Matter #2848

Claim submission

IntakeEmail · attachment classified by rule
4 attachmentsPDF · DOCX · XLSX
Hand over files via drag & drop Capture matter
Contract.pdf INV-12.pdf Reminder.docx Account.xlsx
✓4 attachments detected · classified by rule
Step 01 · Intake

Hand over the task.

Through the agreed intake channel, for example email, upload or an interface from your specialist software.

Step 02 · Processing

The workforce processes.

Check details, complete documents and carry out the next steps. Relevant steps are documented.

Processing running · example

12 clauses · sources · evidence

✓Clauses reviewed12 / 12
✓Sources reconciledKnowledge
✓Draft createdReview
Audit trailRecorded without gaps
Sign-off · Matter #2848
RA
Responsible lawyer (example) Skribe Attorneys GmbH
✓Clause interpretation confirmed
Licence activeProfessional liability
Signature
Example
Approved
Step 03 · Decision

Specialists decide.

We obtain the required approvals from the responsible people. Legal services are provided by Skribe Rechtsanwälte where they form part of the engagement.

Step 04 · Result

Result handed over.

We hand over the agreed completion with evidence, for example as PDF, Word, email, an entry in your specialist system or a file export.

✓
Result · Matter #2848
Brief_M2848.pdf PDF · DMS · Email · API push
✓Delivered14:32
✓Audit trail filedDMS
Example price · Per matter
€ 480
Task in · Result out

Step 01 · Intake

§ 07 · Pricing models

Know the effort and the price.

You agree a price per defined matter or a flat fee for a defined scope. What counts is the service, volume, data situation, your input and the agreed deadlines.

Example · GDPR request

GDPR processing € 280
Legal sign-off incl.
Billed € 280
✓Delivered

Fixed price per matter.

For clearly defined tasks with a measurable result: review a contract, process a GDPR request, conduct an initial loss review, draft a demand letter.

Example
Flat fee Q3 – Q4 2026
€ 8.400 / month
Example · deadlines as agreed

Monthly flat fee.

For recurring matter types with predictable volume and an agreed SLA. Suitable when UNOY Service is to replace an existing vendor invoice.

Both models include

01

Responsibility

You know who processes and who decides. Legal services are provided by Skribe Rechtsanwälte where they form part of the engagement.

02

Processing

Intake and processing times follow the engagement.

03

Evidence

Relevant steps and results are documented.

04

Rework

Deviations from the agreed result are handled under the contract terms.

Three ways to use UNOY

You choose how you use UNOY.

Service, CoBuild or Self. A later change of scope, handover and operation is agreed together.

Phase 1 · Today

✓ Matter completed

Matter #2847 · Claim reviewed

delivered € 600

01 · Service

UNOY runs the processing.

You hand over defined matters and receive the agreed result with evidence.

CoBuild · example

First own workflow

1 Knowledge transfer Day 1
2 Joint build Week 2
3 Handover to team Week 4

02 · CoBuild

Set up to fit your use.

UNOY sets up a suitable workforce for your own use, with handover to your team.

Workflow editor

Own build · Skill 12

Operator Your team
Platform UNOY

03 · Self

Your team shapes it itself.

Your team uses and shapes the workforce itself, with prepared capabilities and adjustments made with AI.

You can start with a result and take over the work yourself later.

Which work would you like to hand over?

We discuss a concrete matter and clarify the result, your input and the price range. On that basis you receive a suitable offer.

Discuss your task → Request briefing by email
One session · Directly with founder · With a price range