600,000+
member businesses potentially reachable through WKO access
8
services implemented and in preparation
Advisors
available offerings and projects in development
Together
WKO expertise, implemented with UNOY
Product & collaboration
The WKO makes expertise usable for its members as digital advisors. Together with UNOY, this produces guided questions, traceable assessments and concrete next steps.
The WKO and its expert partners are responsible for the content. UNOY sets up the advisors with them. Members answer questions themselves and receive a result for their situation.
For similar member services, UNOY Advisor offers a joint setup and training for your team. Subject-matter maintenance and operation are defined for each advisor.
Available advisors
Development & pilot
Collaboration & reach
Completed
Who is WKO?
The Austrian Economic Chambers (WKO) support businesses with expertise and advice. Digital advisors make this knowledge usable for recurring questions from member businesses. The WKO is the statutory representative body of 600,000 member businesses, spread across 9 regional chambers and 90 trade associations.
The collaboration covers available advisors, offerings in development and completed projects. The status is shown for each application. 8 services implemented and in preparation, all on a shared foundation.
The problem
Members need answers for their specific situation. Fact sheets alone often do not help them assess it. Individual follow-up questions tie up expert advisors.
A guided advisor asks for the required information and applies approved subject-matter criteria. This gives members orientation for the next step.
The WKO and its expert partners define the questions, sources and guidance. UNOY implements them as a usable process. Subject-matter responsibility remains with the WKO.
Services in detail
Members answer targeted questions and receive an assessment or a document. Available advisors, development projects and the completed reference are labeled separately.
03.01 · Completed
In the completed KMU.DIGITAL project, certified advisors captured information on the initial situation, measures and advisory results. UNOY transferred it into consistently structured reports for expert review.
Technical depth
14 report schemas, 4 consulting tracks. Seven classic reports (PA1 to 3, SB1 to 4) plus seven Twin Transition reports (GPA1 to 3, GSB1 to 4). Tracks: business models and processes, e-commerce and marketing, IT and cybersecurity, digital administration. A structured export pipeline for the WKO backend submission system. Advisor report capture with four tracks plus a pipeline-run overview in the admin dashboard.
03.02 · Live
Businesses describe their requirements and compare ESG software using shared criteria. The WKO maintains the overview. UNOY guides users through the selection and the result.
Criteria covered
Use case, standards, hosting, interfaces and more. Standards (CSRD, EU Taxonomy, VSME, GRI), hosting and server location, interfaces (ERP, HR, APIs), company size and industry, language and support, module system, pricing model.
03.03 · Live
Businesses record measures already implemented and further options for action. The advisor assesses the information and supports planning the next steps.
Criteria covered
Existing measures, further options and next steps. The WKO is responsible for the subject-matter criteria together with unfold consulting.
03.04 · Live
The advisor guides users through questions on information obligations. Businesses receive guidance and a structured basis for further implementation.
Criteria covered
Content, form and timing of the information, as well as the source of the data. The guidance depends on the answers and the approved rules.
03.05 · Development & pilot
The e-invoicing service is being developed and tested within the pilot scope. The aim is to process structured invoices via Peppol and keep track of their processing status.
Planned scope
Entry, sending and receiving of structured invoices, plus an overview of processing status. Which functions are used is defined for the pilot.
Define the pilot together
Before the pilot, invoice types, master data, integrations and completion criteria are agreed. The offering is in development and pilot use and is not generally available.
03.06 · In development
The planned self-check guides users through selected privacy topics. Businesses will be able to record their starting point, identify open points and note next steps.
Criteria covered
Questions are planned on fundamentals, data subject rights, data protection obligations, data security, third-country transfers, and website and webshop. Additional modules cover individual use cases.
Reuse information
Information already captured is to be reused in other modules. The available scope depends on the approved development status.
03.07 · In preparation
The planned ESG Report Agent is intended to support businesses with supply chain requests. It will classify questions, match existing information and prepare an answer for review.
Distinction from Service 03
The Sustainability Check helps with assessment and planning. The ESG Report Agent is intended to support the actual answering of incoming requests.
Planned scope
Classify requests, add information and prepare an editable answer. Expert review remains part of the process.
Develop together
Define questions and expert rules, set up the advisor, test it with examples and train the team for its use. The result is an advisor your organization can maintain.
What question does the member ask? What information is needed? Which sources, rules and approvals apply?
per service
UNOY implements questions, branches and results together with the WKO. The subject-matter team checks whether the process reflects its requirements.
per service
Test cases show whether questions are clear and results fit. Open points are clarified together before approval.
per service
Members use the approved advisor. The responsible subject-matter team maintains the content and reviews changes. UNOY supports technical operation.
ongoing
Done together: you contribute your expertise. Together with UNOY, you develop and test an advisor or a workforce for your processes.
Service family
Advisors, development projects and the completed reference at a glance. The status refers to each application.
Review information obligations in a structured way.
Review your data protection setup across six areas.
Test Peppol e-invoicing in a pilot.
Review invoice details and identify open points.
Planned: assess reporting obligations based on company information.
Compare ESG software using shared criteria.
Assess sustainability topics and identify next steps.
Reference: advisor reports for the completed funding program.
Planned: prepare answers to supply chain requests.
WKIS integration
WKO access via WKIS is connected. Members can use their existing login for connected services. Availability depends on the individual advisor.
Connection · WKIS SSO
Member
WKIS login
WKO identity
OAuth2 authentication
UNOY work environment
Approved advisors
Standardized connection to the WKO identity system. Authentication remains entirely within the WKO infrastructure; no additional identity provider is needed.
Member businesses with WKIS access sign in with their existing login. New services can be added without new registration.
Data remains the responsibility of the WKO; UNOY processes it on the WKO's behalf. Versioned, with an audit trail per case, in EU data centers with ISO 27001 certification.
On the way
Further applications are in development, in pilot use or in preparation. Subject-matter scope and approval are agreed for each offering.
Development & pilot
E-invoicing & Peppol
E-invoicing · Pilot
Sending, receiving and further steps are tested within the agreed pilot scope. Invoice types, integrations and available functions are defined before use.
Development & pilot
In development
DPO self-check
Data protection · Self-check
The planned advisor brings together privacy topics and additional review modules. It is intended to capture information in an orderly way and make the need for action visible.
In development
In preparation
ESG Report Agent
ESG · Supply chains
Support with supply chain requests is planned: classify questions, bring information together and prepare answers for review.
In preparation
In preparation
ESG reporting obligations
ESG · CSRD/NaBeG check
The planned advisor is intended to take businesses through questions about their situation. It will assess possible reporting obligations and next steps based on the approved subject-matter status.
In preparation
Experience
The WKO shows the core of UNOY Advisor: expertise becomes a guided advisor. Members can apply it themselves to specific questions.
Independent use by members is part of the advisor. It is built together with the WKO and its expert partners.
The people responsible for the subject matter maintain the content and review changes. This keeps sources, rules and results connected.
Further advisors can reuse suitable building blocks. Each new application is assessed against its own requirements.
Frequently asked questions
The WKO and its expert partners are responsible for the content and criteria. UNOY provides the work environment and supports the setup. Subject-matter maintenance and approvals are defined for each advisor.
The overview distinguishes between available advisors, offerings in development and pilot use, and the completed KMU.DIGITAL reference. You will find the status directly with each application.
The advisors are provided through the WKO's offering. Members can use their WKIS login for connected services. Subject-matter content, access and data processing are agreed for each offering.
First, questions, sources and results are defined. Then the WKO and UNOY set up the process together and test it with examples. The effort depends on the scope.
The figure describes the member businesses potentially reachable through WKO access. It is not a figure for active users of any single advisor.
E-invoicing and Peppol are in development and pilot use. The DPO self-check is being developed. The ESG Report Agent and ESG reporting obligations are in preparation.
Technical foundation
OAuth2 connection to the WKO identity system for secure member authentication.
Data isolation per federal state and industry, with central analysis.
Legal rules are maintained directly by WKO lawyers, with an audit trail for every change.
The responsible subject-matter offices define the questions and criteria. UNOY supports their implementation as guided processes.
The Peppol connection is part of the development and pilot scope of the e-invoicing service.
Questions and guidance are defined, reviewed and maintained by subject-matter experts for each advisor.
Data processing follows the agreed terms. The providers used, storage locations and transfers are documented for each deployment.
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With UNOY Advisor, we develop and test your advisor. Your team is trained to use and maintain it.
