Skribe — Recht. ERLEDIGT. | FairPlane — Anspruch. ERLEDIGT. | UNOY — Arbeit. ERLEDIGT.
Magazine

Implementation & Rollout

Four to six weeks. No major IT project. Real client examples show how to get UNOY into productive use quickly, from the first conversation to go-live.

Implementation Onboarding April 2026

UNOY

Outcome not Output.

April 2026

Not our theory: real timelines

Three real clients, three different tasks. Here you see how long it actually took to reach the first productive deployment.

5W

FairPlane

Passenger Rights

FairPlane processes passenger rights claims. Their challenge: reviewing, documenting, and billing high volumes of cases.

The result after 5 weeks:

By week 3, the first 50 cases were already running through UNOY automatically. After 5 weeks, FairPlane had reduced processing time from an average of 8 hours to 45 minutes per case.

4W

Skribe RA

Mass Proceedings

Skribe coordinates mass proceedings with hundreds of clients. Manual administration was not scalable.

The result after 4 weeks:

After a successful pilot phase, Skribe was able to handle 300+ clients in parallel in a mass proceeding, fully structured from intake to final reporting.

6W

WKO

SME Advisory

WKO wanted to build an SME advisory service to help businesses with complex questions.

The result after 6 weeks:

The live advisory service reached over 500,000 Austrian businesses directly after launch. UNOY has since processed 5,000+ inquiries per month, controlled and structured, with approvals where required.

What happens during those weeks

No weekly reports on abstract activities. Here are the 4 concrete steps you go through.

1

We understand your work

1-2 weeks

Our onboarding team sits down with you, on-site or remotely, and develops a deep understanding of your processes. Workshop, documentation, defining success criteria. At the end we have a clear picture of what UNOY should take over.

2

We configure UNOY

1 week

Based on your processes, we configure UNOY. The automation is tailored exactly to your way of working, not the other way around. You do not need to change your processes.

3

You test with real data

1-2 weeks

Pilot phase with real cases from your system. Your team sees how UNOY works, asks questions, and suggests improvements. No risk: you decide afterward whether it fits.

4

You work productively

Go-Live

Full operation. UNOY now takes over the work while we support you with 24/7 support. Initial optimizations and adjustments happen after a few days of live operation.

What You Do NOT Need

Our implementation is designed so that you invest the minimum necessary, nothing you don't already have.

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No Internal IT Team

Our onboarding team handles all technical steps. You only need to explain your processes.

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No Months of Training

Your team learns UNOY while testing, not in abstract training sessions. Learning by doing.

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No Risk

Real data in the pilot phase. You see exactly what UNOY delivers before you decide.

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No Vendor Lock-in

You always have full access to all your data. Export in standard formats is possible.

Imagine...

What it feels like tomorrow.

Three concrete scenarios show how your work changes once UNOY is running productively.

speed

Claims Processing

Next month 83 claims come in. Normally you need 3 days to review all matters. With UNOY all are on the table in 4 hours, prioritized, documented, ready for approval.

That saves you 2.5 days per month.

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Contract Analysis

Your team needs to review 200 contracts against your risk criteria. Normally: 4-6 weeks of manual work. With UNOY: 200 contracts analyzed on the same day, review reports and risks flagged.

That saves you 4-6 weeks per project.

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Customer Journey

Every week 500+ new inquiries arrive. With UNOY: 95% are automatically classified, answered, or routed before your team even sees them.

That saves you hours every day.

What you want to know now.

Do I need an IT team for implementation? expand_more

No. You do not need your own IT team for implementation. Our onboarding team handles configuration, technical setup, and the pilot phase. Your team only needs to explain your processes and then test with real data.

What happens if we are not satisfied after the pilot? expand_more

You test UNOY with real data before making a decision. If the pilot phase shows that UNOY does not fit your task, you can stop at any time. No risk, no vendor lock-in.

How much time does my team need to invest? expand_more

On average 5-10 hours per week for coordination, testing, and the pilot phase. That is less than you would spend on the manual work UNOY then takes over.

Can I use UNOY for just one task first? expand_more

Yes, absolutely. Many of our clients start with a single task, for example only mass matters or only claims processing. Additional tasks can be added later.

How does support work after go-live? expand_more

After go-live you receive 24/7 email support and access to our community. For critical questions or optimizations you can also book a Supported Setup, which includes regular reviews and improvements.

What does implementation cost? expand_more

Implementation is already included in the UNOY license. There are no additional implementation costs for the workshop, configuration, and pilot phase. You pay only for usage, not for implementation.

Ready to get started?

See in 30 minutes how UNOY would work on your first task, with your real data and your questions answered.