Scale expert knowledge without becoming a software company.
Chambers, associations, and institutions hold vast expert knowledge. The challenge is not the knowledge itself, but making it available at scale.
UNOY transforms advisory guides, assessments, application workflows, and member services into structured digital matters, with identity, source references, versioning, approvals, and an audit trail. For individual sectors, regions, or hundreds of thousands of members.
Members
600.000+
Services in Operation
Ratgeber, Assessments, ESG, Peppol
Chambers and associations hold expert knowledge their members need constantly. But handling every request individually does not scale.
§ 03 · What UNOY Delivers
For chambers and associations, there is UNOY Advisory Engine.
Expert knowledge as an interactive matter for members. With identity, source references, versioning, and audit trail. Three delivery models: self, co-build, or managed delivery.
Six typical entry points into the suite, each as a controlled workflow with rules, AI, knowledge, and approvals.
Entry point · every member inquiry goes through here
01
Advisory
Advisory Guide.
Member inquiry via portal with SSO, sector and regional routing, versioned source retrieval, structured response with regulatory reference, effective date, and audit trail per member.
02
Assessments
Assessments.
Member starts a self-check (GDPR, ESG, sustainability), questionnaire logic with sector context, evaluation with score, risks, and concrete recommendations.
03
Application Workflows
Application Workflows.
Member starts a grant check or DPO appointment, identification via WKIS-SSO, required field validation, prepared application with mandatory attachments, ready for approval.
04
Member Self-Service
Member Self-Service.
Member in the 24/7 portal, routing by authorization, sector, and region, response delivered directly to the member, escalation only for exceptional cases.
05
Sector-Specific Tools
Sector-Specific Tools.
Member with WKIS identity, sector and region mapping from master data, workflow access only where authorization applies.
06
Audit-Compliant Information
Audit-Compliant Information.
Every response documents source, effective date, interpretation, and responsible party, with tamper-proof storage per member matter.
Proof: WKO uses this to operate 8 services for 600,000 member businesses. View WKO case
Proof · WKO
WKO is the Flagship Case · 600,000 Businesses
The Austrian Chamber of Commerce uses UNOY OS to deliver digital services to member businesses: advisory guides, data protection assessments, Peppol workflows, ESG applications. Expert knowledge becomes a scalable matter, with identity, source references, versioning, and audit trail.
600.000
Member Businesses
9 + 90
Federal States + Trade Associations
Co-Build
Modell at Scale
§ 05 · Three Paths
Managed Delivery. Co-Build. Self-Managed.
Three parallel paths. You can start with one and switch later.
Modell 01 · Delivery
You hand over matters
Managed Delivery.
You hand over matters, UNOY delivers the result. Productive immediately. Billed per matter or per package. Professional responsibility via delivery partners or your own experts.
Modell 02 · Co-Build
Workshop · Day 1
UNOY + Your Team
First productive workflow
Co-Build.
UNOY builds together with your team. First productive workflow in 4 to 8 weeks. Knowledge transfer and later self-management are possible.
Modell 03 · Self
Build-Workspace
Self-Managed.
Your team builds workflows independently. For teams with in-house expertise. UNOY OS provides the delivery infrastructure, you provide the logic.
§ 06 · Member Service Architecture
600,000 Members, One Guided Service.
Scaling does not mean processing every request individually. UNOY Advisory Engine connects member identity, audience targeting, expert knowledge, and audit trail into a single system that serves hundreds of thousands of members without proportional staff growth.
01 · Identity & Access
WKIS-SSO or your own identity provider: members sign in with their account, and the context (sector, region, size) is pre-filled.
02 · Audience Targeting
Workflows enabled only for specific sectors or regions. A member business sees only what is relevant to them.
03 · Expert Knowledge Versioning
Sources, standards, and effective dates are documented per response. When regulations change, workflows are updated in a controlled manner with version tracking.
04 · Audit Trail per Member
Who received which information, based on which source, and when. Documented in a verifiable manner for supervisory and warranty questions.
Proof: WKO Austria · 600,000 businesses across 9 federal states and 90 trade associations
§ 07 · Further Reading
What to Read Next.
Four additional pages, tailored to your perspective.
§ 08 · Next Step
Which member service should go live?
A grant check, a data protection assessment, an ESG workflow, a sector advisory guide. Bring a service and we will show you what it would look like for your organization.
Managed Delivery · Co-Build · Self-Managed