Why does knowledge work need more than an AI model?

AI models process language and unstructured content. Recurring expert work also needs rules, approvals and traceable knowledge. UNOY combines rule-based workflows with AI in magic nodes and the Workflow AI Agent, together with skills and Know-Why.

What is the Workflow AI Agent?

A magic node element that can research the web, create documents, call sub-agents, read data and deliver structured output for further processing in the workflow.

What is the difference between interactive and headless workflows?

Interactive workflows have page nodes and are operated via a URL, such as forms or portals. Headless workflows run in the background without a UI, triggered for example by incoming email, webhook, time trigger or COIA function calling.

What does Know-Why record?

For each workflow, Know-Why documents which domain foundation the workflow relied on at which time, including interpretations, assumptions and responsible people.

How is UNOY integrated with WKIS?

The UNOY workspace is connected to the WKIS of the Austrian Federal Economic Chamber. Businesses and members are identified via WKIS login. Workflows can be made available publicly or to specific WKO member groups.

How does UNOY connect to existing systems?

UNOY provides a REST and GraphQL API. Workflows can be triggered externally, databases read and written and status queried. Which connectors are set up for your deployment is clarified in advance.

Jump to section Platform Databases Workflows Nodes AI Agent Skills API Sharing + WKIS

Knowledge Base · Building Blocks

The capabilities behind your workforce.

See how workflows, skills, knowledge and data work together. Start with prepared capabilities and adapt approved processes yourself or with support when needed.

Every component in detail, with images and examples.

View building blocks → Explore Service Jump to AI Agent

Browser · EU hosting · Audit trail

Eight Building Blocks

Platform · Workflows · AI · WKIS

✓

Rule + AI

Reliable · with approvals where required

Workflow AI Agent

Web · Docs · Sub-Agents · Data

21 sections in the toolkit

Search building blocks …

Build Share Operate

Browser-based · Roles & approvals · EU hosting · Audit trail

§ 02 · Overview

Shared building blocks for your work.

The workspace connects the same technical foundations across different tasks. Domain rules, access and data are configured for each use case.

01 · Platform

Dashboard

3 open workflows

12 COIA-Chats

Platform & Dashboard.

Entry point with quick access to workflows, COIA chats, and status notifications.

02 · Data

Client DB

NameStatus

Müller GmbHactive

Estereractive

Databases.

Tables with types, relationships, and validation. Structured storage for master and matter data.

03 · Process

GDPR disclosure v3.2

1 Start

2 Magic

3 Target

Workflows.

Structured work processes, interactive or headless in the background.

04 · Logic

5 node types

Start Page Magic Goto Target

Nodes & Elements.

Start nodes, page nodes, magic nodes, goto, target nodes, with configurable elements.

05 · Special section

AI Agent

Web research · Sub-agents · Read data

Workflow AI Agent.

Web research, document creation, sub-agents, data extraction, AI and rules in one node.

06 · Knowledge

Skills + Know-Why

v3 Standards

v2 Playbooks

v1 Contexts

Skills + Know-Why.

Versioned expert knowledge in COIA, recording the regulatory reference and timestamp per workflow.

07 · Connectivity

API & Connectors

M365 · Google

REST · GraphQL

Webhooks · SSO

Interfaces + API.

Email, M365, Google, webhooks, REST/GraphQL: connection to your existing systems.

08 · Identity

Sharing + WKIS

Private User groups WKIS · SSO

Sharing + WKIS.

Private, user groups or public, with WKIS login for WKO members.

UNOY OS · Workspace UNOY OS Dashboard: 210 workflows, 2040 runs, 3 chats, 2 roles

Building Block 01 · Platform

Your workspace. Not a search box.

The dashboard shows open workflows, active COIA chats, and matters waiting for you. What matters is one click away, not buried in a menu tree.

Quick access
Status notifications
COIA chat in the workspace

Database · Clients UNOY OS table with types and relationships, client database

Building Block 02 · Databases

Tables with relationships.

Structured storage for master data, matter data, and relationships. Types, validation, and relationships: like a relational database, with no SQL required. Workflows read and write directly.

CRUD in workflows
Types & validation
Relationships across tables

Workflow · GDPR disclosure v3.2 UNOY Workflow GDPR disclosure: interactive, headless, deliver

Building Block 03 · Workflows

Guide people or run work in the background.

Workflows can request information and decisions from people or execute approved steps in the background. Use depends on the task, permissions and configured capabilities.

Interactive paths
Headless / background
Versioning per workflow

Workflow Designer · 5 node types UNOY Workflow Designer: five node types via drag and drop

Building Block 04 · Nodes + Elements

Make domain rules understandable.

Authorised people can inspect approved processes in the designer and adapt them with AI. Changes are tested and approved before being used in production.

Drag & drop designer
Element panel per node
Branches & Goto

Special section · AI Agent

AI Agent · running

Research + document creation

✓ Web research · 3 sources

✓ Data extracted · 12 fields

running Sub-Agent · contract draft

Rule framework active · audit trail open

Building Block 05 · Special section

AI in the node. With a rule framework.

Web research, document creation, sub-agents, data extraction and AI tasks, embedded in the workflow. The rule framework defines which steps are logged and which sources are shown.

Web research
Sub-agents in the workflow
Audit trail per step

Skills + Know-Why · versioned UNOY skill library: versioned standards, playbooks, and contexts

Building Block 06 · Skills + Know-Why

Reuse established knowledge for further tasks.

Skills package capabilities; Know-Why records their domain foundations. Approvals and permissions determine which content may be used, changed or shared.

Version skills
COIA Function Calling
Regulatory reference per skill

UNOY · Connectors + API

Connectivity · Live

M365 · Google · REST · GraphQL

M365 Google REST GraphQL Webhooks SSO

E-Mail Send directly from workflows

Building Block 07 · Interfaces + API

Connected to your systems.

M365, Google Workspace, REST, GraphQL, webhooks and SSO. Email sent directly from the workflow. Which connections are set up for your deployment is clarified in advance.

M365 + Google Workspace
REST · GraphQL · Webhooks
Email delivery from workflows

Visibility · Roles · WKIS

Workflow · Visibility

Who can do what, per workflow

Private Only you

Team User group Legal 4 people

WKIS SSO · WKO members

Approval Role: responsible specialist

Building Block 08 · Sharing + WKIS

Share deliberately. Protect your knowledge.

Decide which people or groups can access the intended services. Internal execution logic and confidential knowledge remain restricted to authorised roles.

Visibility per workflow
Roles & approval boundaries
WKIS · Single Sign-On

§ 21 · Ready?

Shared building blocks. Task in. Result out.

You know the building blocks. Start with prepared capabilities, have your workforce tailored or see how UNOY works in your industry.

Explore Service → Explore Self → Find your starting point →

Browser-based · EU hosting · Self · CoBuild · Service