Your experts answer the same questions every day. A chatbot makes answers cheaper — UNOY Advisor turns them into a complete digital service that advises, assesses and acts. Under your approved rules, for every user, at any time.
Understand the request and ask the relevant questions.
Assess the facts against approved rules.
Create the document, start or hand over the process.
Hand edge cases to experts, decision-ready.
Decisions and outcomes feed back into improvement.
A chat on top of a knowledge base is not a finished Advisor. The difference is the result.
Your experts build and control the decision logic in the no-code designer — the Advisor takes over recurring advisory, assessment and follow-up steps. Every rule carries an expert approval.
Recognises a concrete request and gathers the decision-relevant facts.
Executes versioned decision logic with sources and reasoning — testable and reproducible.
Delivers a usable result a document, a calculation or a follow-up process.
Escalates edge cases in a controlled way decision-ready to your experts; usage and outcomes are measured.
Every Advisor starts with a clear intake scenario, a defined decision, a concrete result, an escalation rule and a price frame.
Digital member advisory: understand the request, assess it against your body of knowledge, deliver the answer or start the follow-up process — 24/7 for every member.
Chambers & associationsInternal HR, legal and compliance services: answer recurring employee questions in a structured, documented way.
CompaniesAssess facts against policies, recommend measures, document audit-ready.
Compliance organisationsFirst-pass review of recurring legal questions using approved decision logic — with controlled escalation.
Legal departmentsGuide customers from inquiry to the right solution — assessed, not guessed.
Providers of complex productsThe Austrian Economic Chamber runs UNOY as a service platform: more than ten workflows live, from SME advisory reports to a GDPR generator — all on one shared platform.
The first conversation ends not with a generic demo but a concrete service blueprint: users, requests, decision logic, result, integrations, volume, business case.
