Let us introduce you to your digital coworkers
Who are these little helpers, what can they do for us, and how are they optimally used?
We explain the principle and functionalities of AI-assisted work and illustrate their use through practical examples.
What is an AI Assistant?
AI Assistants are digital systems that can be used to automate tasks, process information, or solve problems. They use the principle of artificial intelligence and machine learning. At UNOY, we call our AI Assistants KAPPs. KAPPs stands for Knowledge Apps, meaning digital helpers, filled with knowledge. Our KAPPs are digital coworkers that use artificial intelligence and algorithms to support workflows in all conceivable areas. They are not a replacement, but a support for human workforce. Each AI Assistant depends on the expertise of its mentor. Depending on the desired area of application, AI Assistants can be designed, fed with information, and enabled to perform their tasks by employees as needed.
What does an AI Assistant do?
The most important thing right away: An AI Assistant does what it is instructed to do. The areas of application of our digital helpers are so diverse that there are hardly any limits to the possibilities of their support.
Regardless of the respective field of work in which the AI Assistants are later used, they bring a base of skills that can be adapted to specific tasks through the input of significant know-how.
Computer systems based on artificial intelligence encompass almost infinite abilities and possibilities. Nevertheless, we have tried to summarize the most important tools of AI Assistants:
- Information processing: AI Assistants can quickly analyze and summarize large amounts of data from various sources. They are able to extract relevant information, recognize patterns, and convert complex datasets into understandable reports. This is particularly useful in areas such as market research, financial analysis, or scientific research.
- Natural language processing: This ability allows AI Assistants to understand and generate human language. They can interpret texts, answer questions, and even conduct conversations. In practice, this is used for chatbots, translation services, or voice assistants like Siri or Alexa.
- Task automation: AI Assistants can take over repetitive or time-consuming tasks, thus increasing efficiency. This ranges from scheduling to managing emails to automating business processes. This allows humans to focus on more creative and strategic tasks.
- Personalized recommendations: Based on user preferences and behavior, AI Assistants can provide tailored suggestions. This is often used in e-commerce platforms, streaming services, or personalized news feeds to improve the user experience and present relevant content.
- Problem-solving: By applying logic and complex algorithms, AI Assistants can help solve difficult problems. They can analyze scenarios, evaluate options, and suggest optimal solutions. This is particularly valuable in areas such as logistics, resource management, or production planning.
- Continuous learning: One of the most remarkable features of AI Assistants is their ability to constantly improve. Through machine learning techniques, they can learn from new data and interactions, improve their performance, and adapt to changing environments. This makes them dynamic tools that become increasingly useful over time.
Can AI Assistants replace human workers?
AI Assistants are undoubtedly powerful helpers that can perform many tasks in our daily work more efficiently and quickly than humans. However, there are several reasons why they can never and will never completely replace human workers.
A key aspect is human creativity and innovation capability. Humans possess a unique ability for creative problem-solving and unconventional thinking. Our AI Assistants must generate their problem-solving strategies from existing data.
Emotional intelligence is another area where humans are superior to AI Assistants. While they can recognize emotions, they can’t really understand or authentically respond to them. Thus, professions where empathy and compassion are relevant can only benefit to a small extent from the use of artificial intelligence. Accordingly, humans continue to be indispensable for complex ethical decisions.
The deep contextual understanding of humans is another advantage. Humans can comprehensively grasp complex situations and understand subtle nuances that are often difficult for AI Assistants to recognize. This comprehensive understanding is essential in many decision-making processes.
Finally, responsibility and accountability play an important role. In many areas, especially in leadership positions, it’s important that someone takes responsibility for decisions. Humans can be held accountable, which is more complicated with AI Assistants.
In summary, while AI Assistants can take over many tasks and increase efficiency, they will complement rather than replace human workers. The future of work likely lies in a symbiosis between human intelligence and artificial intelligence, with each contributing its unique strengths.
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Examples from the practical use of AI Assistants:
At UNOY, we have long understood that artificial intelligence is the key to the digital future. However, digitalization processes are not always comprehensible and implementable for everyone. In response, we provide some opportunities that pave the way to a digital future and help companies increase efficiency through the use of artificial intelligence. We have therefore trained AI Assistants and make their workforce available to our customers.
The special thing about our KAPPs is that they can be integrated into existing systems completely without programming knowledge and without code.
- Rental Agreement KAPP: This AI Assistant allows for complete automation of the rental agreement creation process, considering and processing all relevant data. The use of this KAPP leads to a significant reduction in errors and misunderstandings and creates clarity and transparency for all contract parties. The Rental Agreement Assistant thus saves time and manpower while ensuring compliance through the ability to make adjustments and changes at any time.
- Email Generator KAPP: Our AI Assistant for automatic email response greatly facilitates the processing of electronic mail. It reads and understands your emails, analyzes their content, and prepares an appropriate response on your behalf. The AI Assistant is multilingual and can be individually designed.
- Employment Contract KAPP: This AI Assistant helps you create employee contracts efficiently. The digital helper manages the entire workflow of contract creation for you: from data collection, through document creation, to signing and approval by supervisors. Compliance is maintained at all times.
- Whistleblower KAPP: In the case of our Whistleblower KAPP, we have created an AI Assistant that is fed with the legal knowledge of Austrian lawyers and is supervised by them. Additionally, this digital helper ensures maximum security without the need for complex IT implementations. Through collaboration with a team of Austrian lawyers, both technical and legal aspects and all related questions can be answered.
